Privacy Policy

Introduction
At Aspire Roots, we value your trust and are committed to protecting the privacy and personal information of students, parents, schools, and visitors who engage with our services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, assessments, counseling sessions, and related services.
By using our website or services, you agree to the practices described in this policy.

Information We Collect
We may collect the following types of information:
a. Personal Information

Student name, age, class, and academic details
Parent/guardian name and contact details
Email address, phone number, and location
Information shared during counselling sessions

b. Assessment & Career Data

Psychometric assessment responses
Career interests, aptitude, personality traits, and preferences
Coaching notes and personalised career roadmaps

c. Technical Information

Website usage data (IP address, browser type, device information)
Cookies and basic analytics data to improve website experience
How We Use Your Information

How We Use Your Information

The information collected is used to:

Deliver personalised career counselling and coaching services
Generate psychometric assessment reports and career roadmaps
Schedule sessions and communicate updates
Improve our programs, tools, and service quality
Respond to queries and provide customer support

We do not sell or rent your personal data to third parties.

Information Sharing & Disclosure

Aspire Roots may share information only:

With the student and/or their parent or legal guardian
With authorised counsellors or facilitators involved in service delivery
When required by law or legal authorities

All shared information is handled with strict confidentiality.

Data Protection & Security

We implement appropriate technical and organisational measures to protect your data from:

Unauthorised access
Loss, misuse, or alteration

While we strive to protect your information, no method of online transmission or storage is 100% secure.

Children’s Privacy

Our services are designed for students, including minors.

Personal data of students under 18 is collected only with parental or guardian consent.
Parents have the right to review, update, or request deletion of their child’s information.

Cookies & Website Tracking

Our website may use cookies to:

Enhance user experience
Understand website traffic and usage patterns

You may choose to disable cookies through your browser settings, though some website features may be affected.

Data Retention

We retain personal and assessment data only for as long as necessary to:

Provide services
Meet legal, academic, or operational requirements

Once no longer required, data is securely deleted or anonymised.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal or operational requirements)
Withdraw consent for future communications

Requests can be made by contacting us directly.

Third-Party Links

Our website may contain links to external websites. Aspire Roots is not responsible for the privacy practices or content of such third-party sites.

Policy Updates

Aspire Roots reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.